History and Governance

• NASOP Bylaws
• Standards of Practice:
  NASOP has developed standards of practice to raise the quality of the Long-Term Care Ombudsman Program nationwide. The Standards of Practice for NASOP are aspirational standards based upon the requirements of the Older Americans Act and multiple resource documents that interpret, clarify, and set forth the positions of NASOP. The Standards serve as a resource for State Ombudsmen as they advance their own programs.
• Helen Bader Report
• The LTCOP Under the Older Americans Act
• Primer for State Aging Directors and Executive Staff – State Long-Term Care Ombudsman Program
• State Long-Term Care Ombudsman Programs: Organizational Structure