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Welcome to NASOP
LOCAL VOICES. NATIONAL IMPACT.
More than four decades of advocacy for residents’ rights.
The National Association of State Long-Term Care Ombudsman Programs (NASOP) strengthens the national network of Long-Term Care Ombudsman Programs and amplifies the voices of people living in long-term care.
Across the country, ombudsman programs listen to residents, resolve concerns, protect rights, and bring what residents tell them into conversations about policy and systems change.
State ombudsman contact information is maintained by the National Consumer Voice for Quality Long-Term Care.
A NEW CHAPTER FOR NASOP
As NASOP prepares to mark more than 40 years of advocacy, we are also looking ahead.
We are strengthening how we communicate our impact, expanding our national advocacy, and creating new opportunities for people who believe in residents’ rights to support this work.
Our mission has not changed. Our commitment remains where it has always been: with residents.
WHY OMBUDSMEN MATTER
Living in a long-term care setting can create an enormous imbalance of power. Residents may depend on others for care, mobility, communication, and the routines of daily life. Some may be isolated. Others may fear retaliation or have difficulty making their concerns understood.
Long-Term Care Ombudsman Programs help ensure residents are heard, respected, and informed about their rights.
All state programs operate under the Older Americans Act, united by a shared purpose: advocating for residents and protecting their rights.
WHAT NASOP DOES
NASOP brings State Long-Term Care Ombudsmen together to strengthen this work nationally. We:
- coordinate advocacy on federal policy affecting residents;
- share emerging issues, strategies, and best practices among states;
- support professional development and peer learning;
- build partnerships with organizations committed to residents’ rights; and
- help ensure residents’ experiences inform policy discussions.
Individual voices can reveal systemic problems. NASOP helps carry those voices into the national conversation.
SUPPORT RESIDENT ADVOCACY
NASOP is a nonprofit organization recognized under Section 501(c)(3) of the Internal Revenue Code. As we expand our work, charitable support can help strengthen national advocacy, professional development, collaboration among state programs, and our ability to elevate resident voices.
Our independence matters. NASOP carefully evaluates financial support to ensure it is consistent with our mission and does not create an actual or perceived conflict of interest.
THERE ARE MANY WAYS TO HELP
Advocate. Tell federal policymakers why strong Long-Term Care Ombudsman Programs matter.
Volunteer. State programs across the country rely on trained volunteers to extend their reach.
Stay connected. Visit NASOP for updates on advocacy, policy priorities, and the work of Long-Term Care Ombudsman Programs nationwide.